Steam Accounts Hacked

Gabe Newell announced a few hours ago that account information from the Steam was hacked earlier this week. Hackers obtained access to the Steam database, which contained hashed user account info, billing adresses, and encrypted credit card info (if stored). They don't have any indications of credit card theft at the moment – hopefully it was limited to the forum account info. Users of the Steam forums will be requried to change their passwords when they login again. Steam users are recommended on changing their passwords and those that were used elsewhere.

Of course, if you activated Steam Guard, you will have an extra line of defence for your Steam account itself – as it requires Steam to email you a code when logging in from an unfarmiliar device or computer.

This message will be sent to all Steam users when logging in:

Dear Steam Users and Steam Forum Users,

Our Steam forums were defaced on the evening of Sunday, November 6. We began investigating and found that the intrusion goes beyond the Steam forums.

We learned that intruders obtained access to a Steam database in addition to the forums. This database contained information including user names, hashed and salted passwords, game purchases, email addresses, billing addresses and encrypted credit card information. We do not have evidence that encrypted credit card numbers or personally identifying information were taken by the intruders, or that the protection on credit card numbers or passwords was cracked. We are still investigating.

We don’t have evidence of credit card misuse at this time. Nonetheless you should watch your credit card activity and statements closely.

While we only know of a few forum accounts that have been compromised, all forum users will be required to change their passwords the next time they login. If you have used your Steam forum password on other accounts you should change those passwords as well.

We do not know of any compromised Steam accounts, so we are not planning to force a change of Steam account passwords (which are separate from forum passwords). However, it wouldn’t be a bad idea to change that as well, especially if it is the same as your Steam forum account password.

We will reopen the forums as soon as we can.

I am truly sorry this happened, and I apologize for the inconvenience.



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Shane Paris

​Shane is the founder and Technical Editor-in-Chief here at That's It Guys. He enjoys Star Trek, 80s and 90s action movies, and everything tech related. Shane is highly skilled with computer hardware, software, and electronics.